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Frederic34660364kqdm
Participant
June 19, 2026
Question

Translate & lip sync to slow : more than 30mn for 2mn of a video (111 mo) in only one language.

  • June 19, 2026
  • 1 reply
  • 0 views

It took me more than 30 minutes to get a bad results of a translation & lip sync.

Here the video specs : 111 mo / 2mn 

Translation from French to English only.

Normaly it should take 4mn.

Moreover, the system kept the original french voice/talk in background which means the voice isolation did not work well.

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    June 19, 2026

    Hi Frederic34660364kqdm,
    Thanks a lot for reaching out to us, and we’re really sorry to hear about the experience you had. That’s definitely not what we aim for.

    To help us investigate this more closely and understand what might have gone wrong, could you please share both:

    • the original video, and

    • the output video you received


    Having both will allow us to compare them side by side and look more closely into each issue in detail.

    Appreciate your help with this.

    Hajar
    ​​​​​​​[Moved to questions]

    Frederic34660364kqdm
    Participant
    June 19, 2026

    Hi Hajar,

    Yes I can - how can I share the videos to you ?