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WPLoughlin
WPLoughlin
Participant
March 19, 2026
Question

Trying to generate speech using the ElevenLabs model. I get an error every time I try to generate telling that something went wrong and I need to contact support.

  • March 19, 2026
  • 1 reply
  • 10 views

Generating speech. Switched to try the Partner Models, ElevenLabs. Followed the steps, set up my voice, and when I hit Generate, I get the message shown here. 

The tool is working fine with the Firefly native voices. This only happens with the Partner Models. 

 

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 19, 2026

    Hi WPLoughlin,
    Thank you for bringing this to our attention.

    I tested the same settings and text as yours and was able to generate successfully. Could you please ensure your browser is up-to-date, or try using a different browser?

     

    If the issue persists, please share a screenshot of your account menu under your avatar in the top-right corner. Please make sure to hide any personal information such as your email address before posting.

     

    Looking forward to your update.

     

    Hajar

    [Moved to questions]



     

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