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M
marcus_1388
Participant
July 15, 2025
Question

Unable to Remix in Adobe Firefly Boards

  • July 15, 2025
  • 2 replies
  • 588 views

I'm unable to remix in Adobe Firefly Boards. However, some features work like image generation. This applies to Chrome, Incognito Chrome, Safari, and Private Safari. I already deleted and cleared my cache and data. I tried changing networks. 

2 replies

V
vsapks_2604
Participant
July 18, 2025

Remix in Adobe Firefly Boards isn't working, though other features  like image generation work. I've tried multiple browsers (normal & incognito), cleared cache/data, changed networks, and it still doesn't work.

 
Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
July 18, 2025

Hi @vsapks_2604!

I'm sorry about that. Can you share more details on what's happening? Do you see any error codes or messages when accessing the Remix feature? Could share a screen recording that displays the issue?

 

Let us know. Happy to investigate

Thanks, 

^KR

S
Community Manager
SamarthSCommunity Manager
Community Manager
July 16, 2025

Hi @marcus_1388!

 

Thanks for reaching out. This seems to be a temporary issue. Please wait for some time and try again. 

We do not have any service maintenance at the moment. 

Please let us know if you are able to use Firefly now.

 

Thanks 



^Sam
M
marcus_1388Author
Participant
July 21, 2025

Hi @SamarthS unfortunately the issue persists. i've cleared browser cache, restarted, tried different boards, etc. Same error messages.

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
July 21, 2025

Thanks for confirming. Could you check if the Remix works on another board with other images? 

 

Let us know. Happy to investigate


^KR

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