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December 26, 2025
Question

Unable to use Generative AI credits

  • December 26, 2025
  • 1 reply
  • 105 views

Version: 26,12,2025
PC - Windows 10

 

Generate - Edit - Upload image - Generate.

It then prompts me to buy credits even though I have 100 credits.

Please advise, Thanks

 

1 reply

Inspiring
December 26, 2025

Hi @Tam305796766qeo

 

Thanks for reaching out. Could you share the plan you have subscribed to? Certain plans do not have access to editing capabilities. If you are on a teams or an enterprise plan, please ask your administrator to enable the option under the administration console. 

^Sam