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Participant
August 23, 2026

Upscale function not working

  • August 23, 2026
  • 1 reply
  • 11 views

Four times I have tried to upscale an image and I ahve received an error message that says” Something wen twrong. Attempt failed. Try again.” 

    1 reply

    N8.
    Community Expert
    August 24, 2026

    Hey ​@peterb4660574 

    Upscaling issues

    Is it just with the upscaler? If you try another browser as a test, does it still fail?
    UpScaling Request of information
    To help us look into this further, please share the following:

    • Original image you tried to upscale, provided in a zip file (to preserve the original details of the image)
    • Settings you selected for the upscale
    • Credits deducted for the operation

    Once you’ve shared the requested information, we’ll be glad to assist you.
     

    Sorry to hear you're running into that "Something went wrong" error. A few quick things you can try to see if it fixes the issue:

    1. Try a different web browser (or an Incognito/Private window) to rule out browser extensions or cache issues.
    2. Disable any active VPN, ad-blockers, or strict firewall settings temporarily.
    3. Clear your browser's cache and cookies (see image below):

     For more details and additional troubleshooting steps, you also check this article as well!