use the credits while generating the video but the video didnt generate and the credits got deducted

Hi sandesh_5174,

Thank you for writing in.

Credits are deducted as soon as you click Generate, but if the generation fails with an error, those credits are automatically returned to your balance.
If credits were deducted, then a generation must have occurred. Could you please double‑check your generation history to see if you can find it there?

Let us know what you discover.

Hajar
[Moved to questions]