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Alina_Kuznietsova9599
Participant
May 13, 2025
Answered

Used credits incorrectly

  • May 13, 2025
  • 1 reply
  • 195 views

I generated 4 videos only and it used 1500 credits

Correct answer droopydog500

Hello @Alina_Kuznietsova9599,

Thank you for your message. 

What were the resolution settings of the generated videos? If you generated two videos at 720p and two videos at 1080p that would be 1500 gen AI credits.  The table with credits used for different types of generation are in: Generative credits FAQ. For video generation it is:

 

Note, these are credits per second, so they have to be multiplied by 5 for a 5 second video.


My best,
    droopy

 

1 reply

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
May 13, 2025

Hello @Alina_Kuznietsova9599,

Thank you for your message. 

What were the resolution settings of the generated videos? If you generated two videos at 720p and two videos at 1080p that would be 1500 gen AI credits.  The table with credits used for different types of generation are in: Generative credits FAQ. For video generation it is:

 

Note, these are credits per second, so they have to be multiplied by 5 for a 5 second video.


My best,
    droopy

 

Adobe Community Expert (not an Adobe employee)
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