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January 20, 2026
Question

Video generation

  • January 20, 2026
  • 1 reply
  • 28 views

I wanted to make a video and it took my 400 credit and then an error happened then i press the generate bottom again

 

Than it took 400 credit again

 

So there is no second video and it took totally 800 credit

1 reply

Kartika Rawat
Community Manager
Community Manager
January 20, 2026

Hi Tuana_�itil3772!

Sorry to hear that. Can you share a screenshot of the error? Are you seeing "something went wrong"? If so, could you check again if your credits returned? 

 

Let us know.

Thanks, 

^KR

 

 

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