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MN+rijwana
MN+rijwana
Participant
August 2, 2026
Question

Video generations fails

  • August 2, 2026
  • 2 replies
  • 17 views

"Firefly video generation fails even with simple prompts, shows 'Something went wrong' error

[PII removed by Mod]

      2 replies

      D
      Community Expert
      DeanUtianCommunity Expert
      Community Expert
      August 10, 2026

      As ​@Hajar Toutsi mentioned, sharing more details will help in giving guidance from here. 

      One thing I’d add, go to your Generation History to see if something was created. I’ve experienced the ‘something went wrong’ error but then in the Generation History, I have found an output from the prompt, that can be accessed.
      https://firefly.adobe.com/your-stuff

        Hajar Toutsi
        Community Manager
        Hajar ToutsiCommunity Manager
        Community Manager
        August 10, 2026

        Hi MN+rijwana,

        Thank you for providing the screenshot.

        Could you please share the entire prompt you were trying to use? This will help us look into the reason for the error and investigate further.

        Hajar
        [Moved to questions]

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