video is not uploading

Hello ​@fierce_adventurebc54,

Hi @fierce_adventurebc54,

Thank you for the screenshots. Both messages come from the checks that run when you select Upload on the Edit a clip screen: one on the length of the clip (up to 20 seconds) and one on its shape and size (up to 4K, in 16:9, 4:3, 1:1, 4:5, 3:4 or 9:16). To work out why your video is being rejected, could you tell us:

1. Whether the two messages came from the same video, or from two different videos?
2. The details of the file: the format (MP4 or MOV), the exact duration, the frame rate, the file size, the exact size in pixels, and where the video came from, such as a phone or a screen recording. A clip can be reported as longer than the picture if, for example, an audio track continues after the video ends.
3. Whether the video is accepted if you re-export it as an MP4 at exactly 540 x 960 or 720 x 1280?

One thing to know: 480 x 854 is very close to the 9:16 shape but not exactly 9:16, so the resolution check may not accept it.

If you are comfortable sharing the video, for example by attaching it here or sharing a link, I would be happy to try it myself and see what happens. A short test copy of the clip is fine, and please make sure it does not contain anything private.

    droopy

​@fierce_adventurebc54 
Are you using Firefly Timeline? This may provide you with more options to edit your video.

Video - Edit Multi Track Video