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January 10, 2026
Question

video prompt

  • January 10, 2026
  • 1 reply
  • 32 views

I supply an image for frame one and then you generate a video after altering the image provided. Then you charge me credits for the video you did incorrectly? 

1 reply

droopydog500
Community Manager
Community Manager
January 12, 2026

Hello @paulhayes,

Thank you for your message. 

Can you please show us some examples of what happened? The keyframes, prompt, and result?

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)