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Participant
July 13, 2026
Answered

Videos not generating/No Access to all models.

I am having issues not only generating videos but using all models on the platform. The only platform i can get to work is Google veo. 
 

 

    Hajar Toutsi
    Hajar ToutsiCorrect answer
    Community Manager
    July 13, 2026

    Hi Kari32026777kw0u,

    Thank you for confirming that the Sora, Veo, and Ray models are working for you now!
     

    Could you please confirm if you are using an Enterprise account? If so, that is likely the reason you're experiencing issues, as the Kling model is currently not available for Enterprise accounts.

    Hajar
    [Moved to questions]

    6 replies

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    July 13, 2026

    Hi Kari32026777kw0u,

    Thank you for confirming that the Sora, Veo, and Ray models are working for you now!
     

    Could you please confirm if you are using an Enterprise account? If so, that is likely the reason you're experiencing issues, as the Kling model is currently not available for Enterprise accounts.

    Hajar
    [Moved to questions]

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    Participant
    July 13, 2026

    i am using an enterprise account but our manager of the account said i should get Kling on the license we have. I was able to use Kling last month. Is this a new thing?? Will it be available again?

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    Participant
    July 13, 2026

    Is there any way to get Kling on my account?

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    Participant
    July 13, 2026

    sora, veo and ray models are now working but i can’t get kling model to work at all.

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    N8.
    Community Expert
    July 13, 2026

    Hey ​@Kari32026777kw0u 

    Depending on where you are in the world there are some restrictions on certain states and such.

    Cheers

    Nate

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