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Participant
October 7, 2026
Question

We're experiencing frequent lag in Firefly Boards when selecting images. Sometimes images can't be clicked at all and the interface becomes unresponsive.

Refreshing the page, clearing cache, and switching browsers hasn't resolved the issue, sometimes it works sometimes not, but the issue keeps coming back. 

    2 replies

    Kartika Rawat
    Community Manager
    Community Manager
    October 7, 2026

    Hi marte_3878!

    Thanks for writing in. Does it happen with a specific Board? Could you share a screen recording of the issue?


    Let us know.

    Kartika




    moved to quwtions

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    Participant
    October 8, 2026

    Hi! thank you for your reply, this has happened to multiple people on my team, over the last few weeks, it is very on off. sometimes we just refresh the page and then it works. and suddenly we can not select the pictures again. 

    Marte 

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