wen the proplan trial ended i was paying for the new upgrade and paypal switched it to https://languagetool.org/onboarding who took the money. now the pro upgrade is not available
While logged into my paid Creative Cloud account (which shows a balance of 3,370/4,000 credits), I attempted to use the "Structure Reference" feature. The UI stated my "Pro Trial" had expired and presented an "Upgrade Now" button.
Upon clicking the official Adobe "Upgrade Now" button and selecting a plan, I was redirected to a PayPal checkout screen. After completing the payment, I discovered the funds were not sent to Adobe, but were instead diverted to an unrelated third-party service called "LanguageTool." Steps to Reproduce:
-
Log in to Firefly with a standard Creative Cloud subscription.
-
Attempt to upload a second reference image (Structure + Style).
-
Click the "Upgrade" prompt when the "Trial Expired" message appears.
-
Follow the payment flow to PayPal.
-
Observe that the merchant recipient is incorrectly listed as "LanguageTool" instead of "Adobe."
Expected Result: The payment should process through Adobe’s billing system to unlock Firefly Premium features.
Actual Result: The payment was hijacked and sent to a third-party grammar tool, leaving my Adobe account un-upgraded and my funds depleted.
End result: Pro upgrade not available.
