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CarolinaCharo
Participant
April 22, 2026
Question

When I click Composite Imagery in Creative production, wich is en beta, it goes "loading experience" but never load anything and back to the menu

  • April 22, 2026
  • 3 replies
  • 20 views

Composite Imagery doesnt open.

    3 replies

    CarolinaCharo
    Participant
    April 22, 2026

    i send it via email

    Hajar Toutsi
    Community Manager
    Community Manager
    April 24, 2026

    Hi CarolinaCharo,

    We’ll need you to resend the details here in this thread, or feel free to send me a direct message. I look forward to your update.

    Hajar

    CarolinaCharo
    Participant
    April 22, 2026

    nop

    Hajar Toutsi
    Community Manager
    Community Manager
    April 22, 2026

    To help us investigate further, could you please:

    1. Open the page where the issue occurs.

    2. Press F12 (or right‑click → Inspect) to open the developer tools.

    3. Go to the Network tab.

    4. Reproduce the issue (click “Composite Imagery” again).

    5. Once it fails, save the network log (Right‑click inside the Network tab → choose Copy → Copy all as HAR (sanitized)).

    6. Send us that HAR file along with a full screen recording and your region information.

    If you’re using Firefox, the option is usually Save all as HAR instead of “Copy.” Either way, the HAR file or sanitized HAR will give us the request/response timeline we need.

    Hajar


    ​​​​​​​

    Hajar Toutsi
    Community Manager
    Community Manager
    April 22, 2026

    Hi CarolinaCharo,
    Thank you for writing in.

    Can you please access the Composite Imagery page I included here? If the issue still happens, please make sure that you have stable network, then try accessing other jobs as well and let us know if you experience the same behavior.

    Hajar

    [Moved to questions]

    CarolinaCharo
    Participant
    April 22, 2026

    Happend the same

     

    Hajar Toutsi
    Community Manager
    Community Manager
    April 22, 2026

    Do you have the same issue for other jobs other than Composite Imagery as well?