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Participant
June 17, 2025
Question

why did the date of my credit renewal change?

  • June 17, 2025
  • 1 reply
  • 76 views

this is for ai credits using firefly. 

 

then when i try to buy more credits, it only allows me to buy a new subscription (which i already have).

 

my credits are supposed to renew in the 16th, now it says the 23rd.

 

why?

1 reply

Kartika Rawat
Community Manager
Community Manager
June 18, 2025

Hi @Khalil_Alemayehu7310!

Thanks for reaching out. Since this question has to do with your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://adobe.ly/45MWGRB


^KR