Я придбала пакет Adobe firefly Standart але не можу генерувати зображення бо з моєї банківської карти не стягується оплата

Operational System is macOS 12 Версія 149.0.7827.196  Browser is Google Chrome. Currently I am using text to image. I selected model Gemini 3 Nano Banana 2. The prompt is: Generate an image of two women on a cafe like on reference picture 1. The illustration must be in style of the illustration 2. 

Я також хотіла додати що з моєї карти не було списано гроші за цей пакет

Hey ​@nzhogo 

Something went wrong

A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

• System Details: Specify your Operating System (OS) and Browser (including version numbers).
• Workflow Context:
  • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
  • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
  • The full prompt you were using.
  • Copies of any reference images, keyframes, or original images used.
     

Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.

How to Prompt
https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404

Cheers

Nate