Skip to main content
Participant
September 21, 2026
Answered

アップグレードしてアクセスと出て生成できません

  • September 21, 2026
  • 1 reply
  • 20 views

プランを購入しているのに、アップグレードしてアクセスしてくださいと表示されて生成できません。

 

    Correct answer N8.

    Hey ​@fierce_Wildflowere794 
    After getting a new plan, log out of the creative cloud app to reset the functions of Firefly. Log out then back in to the Creative Cloud App, after you get a new subscription or change subscription. 

    After getting a new plan, you have to log out and back in. This logging out and in is super confusing.
    Cheers

    Nate

    1 reply

    N8.
    Community Expert
    N8.Community ExpertCorrect answer
    September 22, 2026

    Hey ​@fierce_Wildflowere794 
    After getting a new plan, log out of the creative cloud app to reset the functions of Firefly. Log out then back in to the Creative Cloud App, after you get a new subscription or change subscription. 

    After getting a new plan, you have to log out and back in. This logging out and in is super confusing.
    Cheers

    Nate