당사의 사용자 지침을 위반하여 Firefly​에 더 이상 액세스할 수 없습니다. 자세한 내용은 FAQ 페이지를 방문하세요.

Hello @영숙36637840hvua,

I am sorry you are experiencing this problem.

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

Start a chat, type in 'real agent' to ensure you get a person rather than a bot.

If your browser blocks the Chat window, try the troubleshooting tips here:

https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a message through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.

    droopy