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scottqmarcus
scottqmarcus
Participating Frequently
September 20, 2023
Question

Adobe fonts not showing up in non adobe apps even though installed

  • September 20, 2023
  • 5 replies
  • 17477 views

I have several Adobe fonts that show that they're installed for local apps but they're not showing up. They don't show up in any apps except Adobe. Some show up in Word but not all. Some show up in Apple Keynote but not all.

They used to show up in everything. Creative cloud says they're available for use in local apps. I've restarted my computer repeatedly.

Any ideas?

Thanks. 

      5 replies

      Colorful_mindset157F
      Colorful_mindset157F
      Participant
      July 28, 2025

      Hello! I had the same issue and none of the tips I found online worked, nor could Apple or Microsoft support figure out the problem. What worked for me (on a Mac), was to open Font Book and disable all my other fonts and restart. Apparently an installed standard font was causing a conflict of some sort. As soon as I restarted and opened PowerPoint, the Adobe fonts I had installed now showed up in my list and were usable.

      K
      katrinah83053501
      Participant
      May 3, 2024

      I was having the same issue, had restarted my computer, etc. and here's what finally worked:

      - Toggling the activated fonts on and off under preferences in Creative Cloud

      - Closing all of my local apps I wanted to use the fonts on

      - Restarting my computer

      - Opened the program (Pages) back up

      ...And there they were! 

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        January 4, 2024

        @scottqmarcus 

         

        Merged duplicate posts from September and December.

         

        Did you try any of the suggestions?

         

        Jane

        scottqmarcus
        scottqmarcusAuthor
        Participating Frequently
        April 26, 2024

        Sorry for the delay; I just saw this response. Yes, I've tried everything. Nothing works.

          scottqmarcus
          scottqmarcusAuthor
          Participating Frequently
          December 21, 2023

          It used to be that when I downloaded a font from Adobe and said I wanted to use it in other apps, it worked perfectly. Now, at best, it's hit or miss.

          Example: I show that Origins font is available for all apps but it's not. It sometimes shows up in Word but never in Keynote, although it used to. This is the case with several fonts. 

          What can I do?

          I'm using CC 6.1.0.587

          jane-e
          Community Expert
          jane-eCommunity Expert
          Community Expert
          December 21, 2023
          quote

          I'm using CC 6.1.0.587

          By @scottqmarcus

           

          Do you have a paid or free subscription to Creative Cloud? Does the typeface work in Adobe apps?

           

          I've moved your post to Adobe Fonts where you are more likely to get help.

           

          Jane

           

           

          M
          mecdos
          Inspiring
          September 28, 2023

          i have the same issue. my first thought is a change in licensing. really sucks 

            Tarun Saini
            Community Manager
            Tarun SainiCommunity Manager
            Community Manager
            September 28, 2023

            Hi @scottqmarcus & @mecdos,

             

            We're sorry to hear about this. If you have Adobe fonts that are installed for local applications but are not showing up in non-Adobe apps or are inconsistent in Microsoft Word, there could be several reasons for this issue.

             

            1.  Ensure that the fonts you want to use are activated and enabled within Adobe Creative Cloud.
            2. Signing out of Creative Cloud, restarting the computer & then signing in again stops any font-related processes that may not be running correctly and starts new ones.
            3.  Make sure the Adobe Fonts that you would like to use are activated.

             

            You may also try toggling off and on the Adobe Fonts by going to the Creative Cloud app > Preferences and then Services, as shown in the screenshot below.

             

             

            Let us know if that helps.

             

            Regards,

            Tarun

             

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