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Inspiring
March 16, 2019
Answered

Fonts takes too long time to get installed

  • March 16, 2019
  • 71 replies
  • 59770 views

Hi!! Adobe fonts are taking too long time to be installed! I guess this is an old issue, I used to have this same problem when this service was called as "Type Kit". I can see the problem continues, unfortunelly. My internet connection is Ok.

    Correct answer defaultsgv1t62p3lya

    A solution that I found that works for me was to turn off/on Adobe Fonts and restart InDesign. Found here: https://helpx.adobe.com/fonts/kb/troubleshoot-adding-fonts.html#:~:text=5.%20Toggle%20the%20Adobe%20Fonts%20setting

    71 replies

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    alignedintuition
    alignedintuition
    Participating Frequently
    March 21, 2022

    Hello, 

     

    It is 3 years later and the fonts still take forever to activate. I am experiencing this issue myself, and have for some time across multiple devices.

      lesnicole
      lesnicole
      Inspiring
      March 16, 2022

      I've been using Adobe Fonts for years with no problem and then today fonts I had activated weren't activating. Trouble-shooting, I realized that my Creative Cloud app (Mac OS) was not open and usually is. I opened that up. The font I needed was indicated as activated, but was not loading. I deactivated it and reactivated it and then it popped right up and was available.

        J
        Jose22190211mns1
        Participant
        March 10, 2022

        Hello, 2022 and im still having these issues to the point I have to go on free font websites to find the font im tring to use to speed up the design process. Its unfortunate that i have to do this even though the fonts are right there for me to "use". I understand time contraints and higher priorities for the techs and devs, But after a few years its still happening?? Its a small problem that has YOUR clients frustrated. I hope tht this is something that get fixed in future but as you can see, thats the "Suite" deal we got.

          J
          Juixetin
          Participant
          February 24, 2022

          Today, I am unable to active ANY of my Adobe fonts.  The browser site of Adobe fonts shows my fonts as active, but my Creative Cloud app only shows the empty state of "Get started with Adobe Fonts." Funny thing is, as I DEACTIVATE fonts, they show up in my "Previously active" folder in real time. But there's no way for me to turn on fonts anymore. This is super frustrating.

          R
          Rakhi22066717h84y
          Participant
          February 21, 2022

          It's Feb 2022 and the issue isn't resolved yet!

           

            L
            LADRECH
            Participant
            February 16, 2022

            Toggle the font family on and off from the fonts tab within the desktop app.

            Steve Traynor
            Steve Traynor
            Participating Frequently
            February 17, 2022

            So, I was told to post my issue to this forum but from what I can see it's a three-year-old problem. I have the same issue everyone has, fonts in a never-ending activation loop. I could post my latest Indesign and Creative Cloud versions but does that really matter? It's incredibly hard not to be cynical towards Adobe. 

             

            Steve Traynor
            Steve Traynor
            Participating Frequently
            February 18, 2022

            So here's one result from Adobe's inability to resolve this issue: I've got a client that needs a redesign and I can't, in good conscience, use any fonts from Adobe. I won't put my client in a situation where they can't create press-ready PDFs because a font they need won't activate.

              B
              bg-TNG
              Participant
              February 15, 2022

              Adobe

               

              GET IT TOGETHER

               

              This has been an ongoing issue since the inception of your "font manager".  We already have to deal with your shotty updates.  Why do you make it even more miserable by adding insult to injury?

                M
                Moncheche
                Participating Frequently
                February 16, 2022

                Sitting here on my iPad typing this response waiting for ONE font to activate.  This is beyond ridiculous now.  Adobe FAIL.

                P
                Philipp5ECE
                Participant
                February 9, 2022

                2022 and this is still an issue.

                  P
                  Petros21798563evsb
                  Participant
                  February 7, 2022

                  February 2022, I have to say the fact that this is still and issue after 3 years is quite disappointing. I am still waiting for a font to instal after an hour I started the process and I'm really angry by now. Please fix this issue! You create huge updates all the time and no one bothers to solve an issue that has been present since forever? This is a paid subscription it's not something we use for free and issues like that should be addressed timely by the team. 

                    Ableslie
                    Ableslie
                    Participant
                    December 11, 2021

                    Community guidelines ask that we be kind and respectful, however it is difficult due to the ongoing issues and disruptions that the Adobe suite has.  Fonts should not be one of them. This IS a very expensive product and at the very least, fonts should not cause so many issues for the users.  Fix this problem. (Oh, and Figma is killing it!)

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