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March 16, 2019
Answered

Fonts takes too long time to get installed

  • March 16, 2019
  • 71 replies
  • 59770 views

Hi!! Adobe fonts are taking too long time to be installed! I guess this is an old issue, I used to have this same problem when this service was called as "Type Kit". I can see the problem continues, unfortunelly. My internet connection is Ok.

    Correct answer defaultsgv1t62p3lya

    A solution that I found that works for me was to turn off/on Adobe Fonts and restart InDesign. Found here: https://helpx.adobe.com/fonts/kb/troubleshoot-adding-fonts.html#:~:text=5.%20Toggle%20the%20Adobe%20Fonts%20setting

    71 replies

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    C
    chuketti
    Participant
    December 9, 2021

    it is december 2021 and this problem still persist... let´s see if we can push it to 2022 (seriously shall i ask for a refund?)

    J
    jeffreyt32578800
    Participant
    November 23, 2021

    Two years later and still not fixed.  I don't understand how I can keep paying for it, and getting horrible service.  Is there anything legally that can be done?  I feel like this is a lemon law kind of thing.  Come on Adobe, it's a subscription.  Otherwise, return to selling the version, downloand and install and be done.  No constant upgrades or anything.  I needed a font fast, on the fly.  Instead I went to fonts.com, had to pay for it, just to get it instantly.  May I send you my bill for reimbursement?

     

    Does Quark perform this poorly?  Sheesh

      R
      Reece21943795uwhk
      Participant
      November 26, 2021

      The way I have solved this is to click the info button on the font within the program, this takes you to the font page on the internet, if you click the activated font button to deactivate and then reactivate it usually fixes the issue within seconds. Haven't had an issue otherwise, little bit annoying but prevents long delays waiting for the font. 

        denkornilov
        denkornilov
        Participant
        November 20, 2021

        November 2021

        The promlem is still here........

          M
          MonDieu Marianne
          Participant
          October 22, 2021

          Its October 2021. 

          And this font installation still takes forever.

          What kind of joke is this! 

          A
          AblowbeUnbenign
          Participating Frequently
          November 11, 2021

          This is why I use a separate font manager.
          Adobe's 'cloud' services [inappropriate language removed by moderator].
          Actually, Adobe [inappropriate language removed by moderator] in general, now I think about it.

           

            R
            RaggedyMan Media LLC
            Participant
            October 10, 2021

            Who marked this as "Solved"?  I literally just Googled "why do Adobe fonts take so long to activate?" The ENTIRE time that I've been on this page, logged into my Adobe account and am typing up to this point, I am STILL waiting on 3 fonts to activate in the background.

             

            I have Gigabit fiber optic internet.  It's not me, it's you.

             

            Sincerely, 

            Fed up

              R
              RaggedyMan Media LLC
              Participant
              October 10, 2021

              Hey there!

               

              Wouldn't you know it?  Those 3 fonts are still just sitting there.

               

              Maybe if I just continue to annoy on as many threads as I can, it can actually become Adobe's problem and not ours.  EVERY SINGLE UPDATE breaks SOMETHING.  If you can not manage your own apps with grace and only end up making things more complicated and combersome.  It's $1,000/ yr.  I've paid less than $100 for a LIFETIME license for a similarly equipped trio of apps. 

               

              Maybe... Adobe has gotten too big for the briches?

               

                R
                RaggedyMan Media LLC
                Participant
                October 10, 2021

                Still nothing.  I really just need Acumin Pro Condensed Extra Light.  The rest of the family was activated.. WHY can't we just activate entire families instead of ONE freaking font.  Our machines are not that bogged down that we can't handle 17 font files being switched on.  As a designer, I think it's pretty common practice that when we choose a font, odds are we want to use some of the variations of that font as well.  So stop guessing what we're going to use and just KEEP IT SIMPLE

                  D
                  defaultmc03stsr73x6
                  Participant
                  September 15, 2021

                  I'm going to continue using Google Fonts! This is terrible. 

                  D
                  Dsner5000
                  Participant
                  August 8, 2021

                  Same issue here. It's been 20 minutes, and fonts are not loading. Here are my only two CoreSync files avaiable (attached).

                  P
                  ProductionB830
                  Participant
                  July 26, 2021

                  July 2021 and we still have the same problem. And the adobe lady just copy-paste the same answer 😞 

                    Abambo
                    Community Expert
                    AbamboCommunity Expert
                    Community Expert
                    July 26, 2021

                    The problem with this problem is: some users have it, some others not. I'm one of the lucky ones not being plagued with the trouble. But as a programmer, I know that problems that are appearing from time to time are difficult to fix. Especially that all these environments are diverse and there may be many causes.

                     

                    The cause you could investigate first is if your IT does not block several needed Adobe nodes. And don't trust the IT when they say that they don't block. Ask them to check the Adobe public addresses. https://helpx.adobe.com/enterprise/kb/network-endpoints.html

                     

                    ABAMBO | Hard- and Software Engineer | Photographer
                    R
                    rebeccad31966449
                    Participant
                    July 9, 2021

                    I'm just been hit with this the first time. I have a single, tiny tweak to make a document that was otherwise perfect and ready to go. Should have taken me less than a minute. Instead, I have to 'activate fonts' and I'm now half an hour in and nothing's happened and I'm stuck with a document that has 612 errors. This is the first time this has happened to me, so clearly Indesign can work without this. Please, Adobe, make it stop!

                    Abambo
                    Community Expert
                    AbamboCommunity Expert
                    Community Expert
                    July 10, 2021

                    Please see here: https://community.adobe.com/t5/adobe-fonts/fonts-takes-too-long-time-to-get-installed/m-p/11927267#M3892

                    ABAMBO | Hard- and Software Engineer | Photographer
                    Cheryllion
                    Cheryllion
                    Known Participant
                    July 2, 2021

                    I'm here for the same problem. Tried to open a relatively recent document and all the fonts are deactivated. Why would they even be deactivated if I've used them within the past year? Why would they be deactivated at all? This is so obnoxious. I keep hitting activate fonts and I get the little spinning wheel of waiting time and then nothing happens. I have to hit it again. 

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