Skip to main content
L
lk109
Participant
March 6, 2023
Question

Purchased font - can't upload

  • March 6, 2023
  • 3 replies
  • 320 views

I purchased a font but can't seem to get it uploaded to my account. How can I upload the font? Since I am a student, do I need my university admin to upload it? I followed all the directions provided by Adobe, and still - no luck. 

 

It's a .otf file and only 43.4 KB.

    This topic has been closed for replies.

    3 replies

    Imaginerie
    Community Expert
    ImaginerieCommunity Expert
    Community Expert
    March 7, 2023

    Check if you or your admin have access to this panel in the Adobe CC app


    it will tell you which fonts are activated (not installed, they won't be), and if you can see they are not while you're sure you activated them via Adobe font, then you need to talk to your admin, so they can remove that restriction.

    T
    Test Screen Name
    Legend
    March 6, 2023

    But, I'm not sure why you want to upload the font. You can just install it to your Windows or Mac computer. (Not sure about iOS though).

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    March 6, 2023

    Hi @lk109,

     

    Welcome to the community! As I checked, you have an enterprise account. With an enterprise subscription, only admins can upload the fonts. As an end-user, you can only use the custom fonts your admin has shared. If you are an admin, please check this article and try the steps mentioned in it: https://helpx.adobe.com/enterprise/using/custom-fonts.html

     

    Let us know if that helps.

     

    Regards,

    Tarun

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices