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Participant
May 2, 2019 6:14 AM UTC
Question

Add external users

a month ago cannot add external users edit or create profiles Prime support don't know about this, i try everything, change navigators, etc. some one to know about this. (when i ready to save, nothing happens, just )

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4 replies

Participant
May 2, 2019 11:15 PM UTC

Thanks for your time Walter, the issue is i canot save. even with any Chrome, explorer etc. i try everythig, but even i dont have a reply from Adobe Support. I used to think some one have the same bug. thanks for your time. Alejandra

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zweigle@clarix.com
Participating Frequently
May 3, 2019 12:50 PM UTC

If you like, we can take a few minutes to discuss your needs and see if I can assist.

Feel free to contact me directly.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

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Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
Participant
May 12, 2019 11:10 PM UTC

Thank you so much, i already chat with Prime representative. actually is a problem with my platform codecs, they are trying to fix it. =)

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zweigle@clarix.com
Participating Frequently
May 2, 2019 6:39 PM UTC

As an Administrator go to 'Users>External' then select 'Add' and complete the form.

If you have additional questions or would like to know more, feel free to contact me directly.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

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Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign