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Lasciere
Lasciere
Known Participant
June 28, 2020
Question

Auto-Generated User Groups

  • June 28, 2020
  • 1 reply
  • 607 views

Please forgive my complete "newb" question.  As I am learning Prime, I have noticed that the Auto Generated User Groups currently has "All users who ID Number is" followed by the number.  Currently, I only have one student, but it concerns me that the auto-generate may do that for every student added.

 

Once there are more learners and the system finds no duplicate ID Numbers, will that disappear from the auto-generated user groups?  Or will is continue to add another group for every ID Number?  That could make the list ridiculously long.

 

Thank you.

    This topic has been closed for replies.

    1 reply

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    June 29, 2020

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    In Prime, we do create as many groups as possible using the users' information we have.

    The reason behind this is to ease your way to select users whenever necessary. 

     

    Yes if a field's value is unique then Captivate Prime will create auto-generated groups for each unique value. 

    In order to stop it, we can disable the group creation option for that field.

     

    If you go to the Captivate Prime Account > Users > Active Field > Settings, you will see a table like the one shown in the screenshot below.  It should show the field in question.

    All we need to do is uncheck the option "Groupable" for that field. This will prevent group creation using this field's data. 

    I have attached a sample screenshot from one of my test accounts to help you further.

     

     

    Kindly let me know if any further assistance is required.

    Hope to hear from you soon.

     

    Regards,

    Debiprasad Maharana

    Adobe Inc.

     

    Lasciere
    LasciereAuthor
    Known Participant
    June 30, 2020

    Thank you for your speedy reply.  I noticed the settings (as I was walking through the Adobe support materials) but only had access to chanage Reportable/Exportable.

     

    Having double checked the settings, I can confirm that my Groupable checkboxes are greyed and I am unable to uncheck them.

    I hope you have a great day!

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    July 6, 2020

    Hi,

     

    Glad to hear from you. 

     

    Kindly try to disable the "Active Fields" temporarily using the checkboxes on them under the "Configure Fields" tab.
    You should be able to change the "Groupable" option once its disabled. 

     

    This screenshot may help you.

     

    Kindly let me know if any further assistance is required.
    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

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