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T
TDOTJeff
Participant
May 6, 2022
Question

Badges disappear?

  • May 6, 2022
  • 1 reply
  • 112 views

When I earn a new badge, my old badge disappears. I am only seeing the newest badge earned.  Is there a way to show all that is earned?

    This topic has been closed for replies.

    1 reply

    _Arunima_
    _Arunima_
    Participant
    May 30, 2022

    Hi Jeff,

    Welcome to Adobe Forums!

    I am sorry to hear that you cannot see Badges as Learner in Captivate Prime.
    You would be able to see the Badges as Learner login.

    Steps to check :
    1. Log in as Learner
    2. Navigate to the left-hand side of the Badges section
    3. You will be able to see the entire list of Badges achieved in this section.
    4. Click Badge to download it.

    Please see attached screenshot for reference.

    Do let us know in case you are still facing issues with Badges, we will connect you to the Internal Support team.

    Thanks & Regards,
    Arunima Verma
    Lead Product Consultant

     



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