Skip to main content
jenf23239454
jenf23239454
Participant
November 16, 2015
Question

Business Communications (Sample Course)

  • November 16, 2015
  • 1 reply
  • 759 views

I've had two users now report that one of the sample courses (Business Communications) doesn't allow them to complete the course.  They get through 3 of the 5 modules, but are unable to complete the 4th and 5th modules.  They get an error "Cannot skip modules in an ordered course".  Unfortunately, they're not trying to skip modules, they've watched and completed the first three modules, but are unable to complete the  4th. 

How do I fix this sample course?

    This topic has been closed for replies.

    1 reply

    R
    Adobe Employee
    Ruchi Rathore
    Adobe Employee
    November 25, 2015

    Hi,

    For the third module of Business Communications (Sample course), the completion criteria is 'Quiz pass and 100 slide view'.

    When both the criteria is met, then only the learners will complete the module and will be allowed to take next module. If your learner has already watched the module but did not pass in the quiz, there is an option to reset the progress and take the module again.

    Just click on the highlighted icon and it will ask for a confirmation that you want to reset the progress of this module. Click yes and take the third module again. Pass into the quiz and learner will be allowed to take the 4th module.

    Regards,

    Ruchi Rathore

    Allen_Partridge
    Adobe Employee
    Allen_Partridge
    Adobe Employee
    December 3, 2015

    Jen, did this resolve the issue?

    --Allen

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices