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jenf23239454
jenf23239454
Participant
Nov 16, 2015 1:56 PM UTC
Question

Business Communications (Sample Course)

I've had two users now report that one of the sample courses (Business Communications) doesn't allow them to complete the course.  They get through 3 of the 5 modules, but are unable to complete the 4th and 5th modules.  They get an error "Cannot skip modules in an ordered course".  Unfortunately, they're not trying to skip modules, they've watched and completed the first three modules, but are unable to complete the  4th. 

How do I fix this sample course?

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    5 replies

    Adobe Employee
    Ruchi Rathore
    Adobe Employee
    Nov 25, 2015 6:19 AM UTC

    Hi,

    For the third module of Business Communications (Sample course), the completion criteria is 'Quiz pass and 100 slide view'.

    When both the criteria is met, then only the learners will complete the module and will be allowed to take next module. If your learner has already watched the module but did not pass in the quiz, there is an option to reset the progress and take the module again.

    Just click on the highlighted icon and it will ask for a confirmation that you want to reset the progress of this module. Click yes and take the third module again. Pass into the quiz and learner will be allowed to take the 4th module.

    Regards,

    Ruchi Rathore

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    Allen_Partridge
    Adobe Employee
    Allen_Partridge
    Adobe Employee
    Dec 3, 2015 5:38 PM UTC

    Jen, did this resolve the issue?

    --Allen

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