Can a deleted user be reactivate using the API?

Question

Can we create a user with the same email to reactivate?  Or do we have to do so manually using CSV or the UI?

Debiprasad_Maharana · Answer

Thank you for contacting Adobe Captivate Prime Team.

When we "Delete" a user the user data is not removed from the platform.

A "Purge" will delete the user from the platform completely and it's irreversible.

We can re-activate the user by adding a user with the same email manually. We can do the same using CSV also.

In case you need further assistance in this matter kindly email us at captivateprimesupport@gmail.com.

Hope to hear from you soon.

Regards,
Debiprasad Maharana
Adobe Inc.

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