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Craig VanBaulen
Participant
Jul 14, 2020 3:07 AM UTC
Question

Captivate prime

Hello I keep trying to sign into captive Prime It keeps telling me I have to register and go to the administration area I can't find that where do I do that?

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    5 replies

    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    Jul 14, 2020 7:31 AM UTC

    Hi Craig,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    We need the below information to help you further:

    1. The URL you are using to sign in to the Captivate Prime account. 

    2. The Email address you are using to sign in. 

    3. The exact error you get. If you can share a screenshot/recording of the same that would be wonderful. 

     

    In case you are not comfortable sharing the details here, kindly reach the Captivate Prime team using any channel in the link below.

    https://helpx.adobe.com/in/contact/enterprise-support.other.html#captivate-prime.

     

    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

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    Craig VanBaulenAuthor
    Participant
    Jul 15, 2020 7:29 PM UTC

     

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    Craig VanBaulenAuthor
    Participant
    Jul 15, 2020 7:30 PM UTC

    I don't know how to register myself so I can actually use the app I don't know where to go to get the registration or anything like that I can't find it anywhere. 

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    Lilybiri
    Lilybiri
    Legend
    Jul 14, 2020 6:57 AM UTC

    This is the Captivate, not the Prime forum. Will move your question.

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