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Participant
July 14, 2020
Question

Captivate prime

  • July 14, 2020
  • 2 replies
  • 326 views

Hello I keep trying to sign into captive Prime It keeps telling me I have to register and go to the administration area I can't find that where do I do that?

    This topic has been closed for replies.

    2 replies

    Adobe Employee
    July 14, 2020

    Hi Craig,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    We need the below information to help you further:

    1. The URL you are using to sign in to the Captivate Prime account. 

    2. The Email address you are using to sign in. 

    3. The exact error you get. If you can share a screenshot/recording of the same that would be wonderful. 

     

    In case you are not comfortable sharing the details here, kindly reach the Captivate Prime team using any channel in the link below.

    https://helpx.adobe.com/in/contact/enterprise-support.other.html#captivate-prime.

     

    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

    Participant
    July 15, 2020

    Participant
    July 15, 2020

    I don't know how to register myself so I can actually use the app I don't know where to go to get the registration or anything like that I can't find it anywhere. 

    Lilybiri
    Legend
    July 14, 2020

    This is the Captivate, not the Prime forum. Will move your question.