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Lasciere
Lasciere
Known Participant
July 20, 2020
Question

Captivate Project doesn't work in Prime - Why not?

  • July 20, 2020
  • 2 replies
  • 308 views

I have created a project using Captivate 2019.  While previewing in HTML and later when published, uploaded to AWS, and view/played the project works smoothly.

 

I published the project to Prime, from inside of Captivate, and the only interactivity that is present are the continue buttons.  The slide onEnter, other HTML and Javascript do not function.

 

Why does it respond so differently in Prime? Is it intentional?  As it stands now, the project is useless (literally, not an emotional response).  

 

It is a disappointing experience and seriously burst my bubble about how wonderful Prime is suppose to be.

    This topic has been closed for replies.

    2 replies

    Lasciere
    LasciereAuthor
    Known Participant
    July 28, 2020

    The system is asking me to mark an answer correct.  However, I have not received an update or an answer.

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    July 20, 2020

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    Could you please share the details of the actions you are using in Captivate that is not working in Captivate Prime?

    Also kindly share a sample project to check the details at our end and get back to you with an update. 

     

    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

    Lasciere
    LasciereAuthor
    Known Participant
    July 21, 2020

    I sent a PM with further details.

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