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claudioj16815660
Participant
Jan 25, 2019 1:59 PM UTC
Question

Configure SSO for external users with Azure Active Directory B2C in Captivate Prime

Hello, I have the need to configure access to Captivate Prime with SSO using Azure AD B2C. I have completed the Azure side but when I do the ACP part, the users are not synchronized and it is not possible to register them through the links of the groups. How is the user of the DA linked to the ACP user?

Is there a guide or tutorial that I can use? I followed the step by step of this link but said that I should contact Adobe technical support to complete the ACP side (Is this true?). Thanks for answers.

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2 replies

Participant
Feb 11, 2019 5:31 PM UTC

Hi Claudio,

As discussed in the Ticket to support, this issue is resolved to your satisfaction.

Let me know if you have any question.

Regards,

Pranav Jain

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zweigle@clarix.com
Participating Frequently
Jan 25, 2019 2:38 PM UTC

Are you testing in a trial or a paid account?

If paid, have you worked with Adobe to enable SSO?

(Working with Adobe to enable SSO on a paid account is a simple but required step.)

If your account is not yet a paid account, feel free to contact me and I'll be glad to help get that done.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

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Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign