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Correct answer DrWandaJeanEd

Hello @Olalekan28222705fixe, As long as your learners have not completed the course, they can be un-and-re-enrolled. (I also made a video which could help. See below)

 

Here's what I suggest:

1. Be sure to log in as an Administrator and turn off all email templates for the course (this way, learners won't get a bunch of emails based upon your switching them to another instance)

2. Unenroll any learner who is not complete. 

3. Reactivate emails as needed, and re-enroll the learner into the new instance.

 

1 reply

DrWandaJeanEd
Adobe Employee
DrWandaJeanEdCorrect answer
Adobe Employee
February 16, 2023

Hello @Olalekan28222705fixe, As long as your learners have not completed the course, they can be un-and-re-enrolled. (I also made a video which could help. See below)

 

Here's what I suggest:

1. Be sure to log in as an Administrator and turn off all email templates for the course (this way, learners won't get a bunch of emails based upon your switching them to another instance)

2. Unenroll any learner who is not complete. 

3. Reactivate emails as needed, and re-enroll the learner into the new instance.

 

Your treasure is my pleasure!
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