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CarlinaBriscusoSadler
Participant
February 5, 2021
Question

CSV processing failed. Please upload again. Index: 19, Size: 10

  • February 5, 2021
  • 1 reply
  • 228 views

Team, 

Uploading users by importing the csv file and getting this error notification:

 

CSV processing failed. Please upload again. Index: 19, Size: 10

 

What is the cause of this?

 

Warm Regards, 

carlina

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    February 11, 2021

    Hi Carline,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    We may need to check the CSV file to find the issue and fix it. 

    I would request you to reach using the support channels below. We will try our best to help you resolve the issue ASAP. 

    https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.