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Fatih28312331e3u8
Participant
January 14, 2025
Question

Deleting credit card information

  • January 14, 2025
  • 2 replies
  • 159 views

I want to delete my credit card information. Could you help me?

    2 replies

    pranavj
    Adobe Employee
    pranavj
    Adobe Employee
    February 13, 2025

    Hi Fatih28312331e3u8,

    I'm not sure if you tried these set of steps before or not, however this might help in updating or edit the Credit card information

     

    To update your credit card information with Adobe, you can: 
     
    1. Sign in to your Adobe account at https://account.adobe.com/plans
    2. Select Edit billing and payment
    3. Select Add new or Edit
    4. Enter your new credit card information
    5. Select Save

     

    I hope this might help.

     

    Regards, Pranav Jain

     

    O
    Community Expert
    Oh.N8Community Expert
    January 18, 2025

    Hey @Fatih28312331e3u8 

    Most of us here are volunteers. You best to contact Adobe directly.

    Adobe Managing Account
    https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

    If you're still having issues, try contacting Adobe support
    Type agent in the chatbot to speak to a real person
    Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
    Twitter: @AdobeCare https://twitter.com/AdobeCare

    Cheers

    O. Nate

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