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Participant
Apr 9, 2023 6:53 PM UTC
Answered

Deleting instances

How to delete instances? Multiple instances were created for a course by mistake, and we only see the option to "Retire" but not "Delete" them. Any advice or workaround is appreciated.

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      mark.unreadCorrect answer
      Participant
      Apr 11, 2023 10:22 AM UTC
      quote
      • The Delete Instance option is only available for Self-Paced course instances and instances with no learners enrolled.
        VC session modules or self-paced training instances with learners enrolled cannot be deleted. You can only retire the instance. This is intended behavior.

       

       

      I see. The instances I'm trying to delete have VC modules, so that explains why the option to delete is not available. Thank you!

       

       

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      2 replies

      Adobe Employee
      Rajeswari P
      Adobe Employee
      Apr 11, 2023 10:09 AM UTC

      @mark.unread 

      To delete the Instance, please follow the below steps:

      Login as Admin/Author in your Adode Learning Manager account > Course > Select the course > Instances > Edit > Delete this Instance

       

       

      Please Note:

      • The default instance cannot be deleted.
      • The Delete Instance option is only available for Self-Paced course instances and instances with no learners enrolled.
        VC session modules or self-paced training instances with learners enrolled cannot be deleted. You can only retire the instance. This is intended behavior.

      I hope the information provided is helpful.

       

      Regards,

      Rajeswari.

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        mark.unreadAuthorCorrect answer
        Participant
        Apr 11, 2023 10:22 AM UTC
        quote
        • The Delete Instance option is only available for Self-Paced course instances and instances with no learners enrolled.
          VC session modules or self-paced training instances with learners enrolled cannot be deleted. You can only retire the instance. This is intended behavior.

         

         

        I see. The instances I'm trying to delete have VC modules, so that explains why the option to delete is not available. Thank you!

         

         

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