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jamess23879930
Participant
Mar 20, 2021 12:14 AM UTC
Question

Deleting or Editing a profile

Ok so I have multiple users assigned to a profile that I misspelled, how do I edit or delete that profile. I have assigned all users to the correct profile now, but the misspelled profile still shows up when I am adding users leaving the chance  to assign them to the wrong one again.

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    1 reply

    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    Mar 26, 2021 9:00 PM UTC

    Hi James,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    We may need to check how the user profile was created to get this fixed for you. 

    Please contact our support team using the channels in the link below. We can help you get this fixed ASAP. 

    https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime 

     

    Hope to hear from you soon.

    Regards,
    Debiprasad Maharana
    Adobe Inc.

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