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Participant
June 28, 2021
Question

Email Templates - CC

  • June 28, 2021
  • 2 replies
  • 131 views

When working with the email templates in Captivate Prime, is there an option to cc other email addresses?  We see the option to copy managers of direct reports, but what if an admin wants to be copied on all registration emails?

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    2 replies

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    June 30, 2021

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    As suggested by MrsWandaJeanous you can share your requirement with us using any support channels in the link below. 

    https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime

    We will check the requirement and will try our best to get this feature added to Prime if possible. 

     

    Hope to hear from you soon. 

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

    MrsWandaJeanous
    Adobe Employee
    MrsWandaJeanous
    Adobe Employee
    June 28, 2021

    At this time, the CC functionality does not exist for email templates. Be sure to ask for it as an enhancement to your Adobe Customer Success Manager.

     

    Why would the Admin want to be CC-ed on the registrations?

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