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Participant
Jun 28, 2021 7:23 PM UTC
Question

Email Templates - CC

When working with the email templates in Captivate Prime, is there an option to cc other email addresses?  We see the option to copy managers of direct reports, but what if an admin wants to be copied on all registration emails?

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    2 replies

    Adobe Employee
    Jun 30, 2021 10:35 PM UTC

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    As suggested by MrsWandaJeanous you can share your requirement with us using any support channels in the link below. 

    https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime

    We will check the requirement and will try our best to get this feature added to Prime if possible. 

     

    Hope to hear from you soon. 

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

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    MrsWandaJeanous
    Adobe Employee
    Adobe Employee
    Jun 28, 2021 7:27 PM UTC

    At this time, the CC functionality does not exist for email templates. Be sure to ask for it as an enhancement to your Adobe Customer Success Manager.

     

    Why would the Admin want to be CC-ed on the registrations?

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