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DHMerritt
Inspiring
Aug 4, 2016 3:18 PM UTC
Answered

error-server not found

i downloaded the Captivate Prime app onto my iPad. For three days I have been trying to access my account but I recieve an error that the server is not found. I tried to talk to the support team but it is closed. I came to the forum... But... I cannot find an answer to my question.

any help will.

Tanx

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    DHMerrittCorrect answer
    Inspiring
    Aug 5, 2016 12:28 AM UTC

    I just spoke to the support team and they said the app is not working with the new update. We have to wait for at least a week.nThis is really not good.

    Thought u would all like to know.

    View reply

    3 replies

    deepakg1988
    deepakg1988
    Inspiring
    Aug 4, 2016 3:35 PM UTC

    Hi Dimitri,

    We actually fixed few issues today itself. Could you try again and check if it is working for you.

    Thanks

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    DHMerrittAuthor
    Inspiring
    Aug 5, 2016 12:13 AM UTC

    unfortunately it still cannot connect to the server from my iPad app. Still get the same error. Thanks for your quick response.

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