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D
DHMerritt
Inspiring
August 4, 2016
Answered

error-server not found

  • August 4, 2016
  • 1 reply
  • 583 views

i downloaded the Captivate Prime app onto my iPad. For three days I have been trying to access my account but I recieve an error that the server is not found. I tried to talk to the support team but it is closed. I came to the forum... But... I cannot find an answer to my question.

any help will.

Tanx

    This topic has been closed for replies.
    Correct answer DHMerritt

    I just spoke to the support team and they said the app is not working with the new update. We have to wait for at least a week.nThis is really not good.

    Thought u would all like to know.

    1 reply

    deepakg1988
    deepakg1988
    Inspiring
    August 4, 2016

    Hi Dimitri,

    We actually fixed few issues today itself. Could you try again and check if it is working for you.

    Thanks

    D
    DHMerrittAuthor
    Inspiring
    August 5, 2016

    unfortunately it still cannot connect to the server from my iPad app. Still get the same error. Thanks for your quick response.

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