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sergeym16250710
Participant
February 24, 2021
Question

Error while generating Access Tokens for Testing and Development

  • February 24, 2021
  • 2 replies
  • 669 views

Hi, 

As I am trying to get oauth code for my newly registered application in captivate prime i am getting the following error: 

{"status":"BAD_REQUEST","title":"Execution Error","source":{"info":"Privilege issue. Check if this role still exists."}}

 

Looked up in developer docs and could not find a solution. Would appreciate any feedback. Thanks in advance 🙂 

    2 replies

    B
    Bao27207380c55g
    Participant
    November 18, 2022

    Hi I'm facing the same issue how did you resolve this error?

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    March 4, 2021

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    I made the below video to help one of our Captivate Prime administrators. Please check the video below. 

    I am sure this will help you resolve your query. 

    https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:22d7e89c-b5ef-4767-b5dc-1052d116e2c8 

     

    Kindly let me know if any further assistance is required.
    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

    S
    samuelmarfleet
    Participant
    March 14, 2025

    Hi Debiprasad,

    I followed the instructions in the video closely to check that I'm doing everything correctly. However, I'm still getting the error. Do you have any idea why this might be happening? I'm trying to create a token with the `admin:read` scope. The integration I've created has access to that scope, and I'm logging in with an integration admin account. I get a response code for `learner:read`, but not for `admin:read`.

    {"status":"BAD_REQUEST","title":"Execution Error","source":{"info":"Privilege issue. Check if this role still exists."}}

     
    Thanks.

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    March 14, 2025

    Hi @samuelmarfleet & @Bao27207380c55g,

     

    We may need to check how you have coded to get the tokens here. 

    I would suggest you reach our support team at learningmanagersupport@adobe.com.
    We will help you generate the token you require. 

     

    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

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