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How do I get the Jeopardy game to play in Adobe Captivate Prime?

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I created a course in captivate and included the Jeopardy game. When I preview the slides the game works fine. I published the course and enrolled as a learner. When I access the course as a learner the Jeopardy game appears but the start button does not work.

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M

Mukul_AdobeCorrect answer

Inspiring

Hello Sarah,

Post our conversation on direct emails, I have provided a fixed version of the widget to you which works fine in Captivate Prime.

Incase you have any queries, feel free to reach out on email.

Regards

Mukul

Adobe Captivate Prime Team.

Viku

Adobe Employee

Hi Everyone,

In order to resolve the Jeopardy widget issue in Captivate Prime. Please follow the below steps.

Steps –

Please download the fix from below provided link.
https://files.acrobat.com/a/preview/a3440422-06ea-4f32-8c73-03cee0540597
Download the widget and save it to Desktop.
Open your Captivate Project and click “Insert à Widget” and select the widget saved on desktop.
Fill appropriate details and save to setup the jeopardy widget.
Publish and upload to Captivate Prime
Test the project to your satisfaction.

Hope this helps you in proceeding with your project. Thanks for your patience and let me know how it goes.

Regards

Viku

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B

brucet78010849

Participant

Is there a fixed version of the millionaire widget too?

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M

Mukul_AdobeCorrect answer

Inspiring

Hello Sarah,

Post our conversation on direct emails, I have provided a fixed version of the widget to you which works fine in Captivate Prime.

Incase you have any queries, feel free to reach out on email.

Regards

Mukul

Adobe Captivate Prime Team.

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A

andreiev

Participant

How can I get this fixed version. We need it urgently at my work. Thanks!@

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Erik Lord

Inspiring

Are you having an issue on Captivate Prime, or with the Jeopardy game itself outside of any specific LMS?

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M

Mukul_Adobe

Inspiring

Hello Sarah,

We will check this internally and get back to you. In the mean time, is it possible to share with us your project which contains the Jeopardy game and which does not play in Captivate Prime. Having the same project with which you are facing the problem, will help us investigate and revert much faster.

Regards

Mukul

Adobe Captivate Prime Team.

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S

sarahs66341128Author

Participating Frequently

Hi Mukul,

Thank you for the help. I am willing to share the project with you. What is the best way to share it? Perhaps, there is an adobe email address I could send it to?

Additionally, please look into the create instance feature on internet explorer. I could only make an instance for my course using Chrome this time, when in the past I have always been able to create an instance for my courses on internet explorer.

Best,
Sarah

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M

Mukul_Adobe

Inspiring

Hello Sarah,

I have sent you a private message on forums with details to share the project.

Regards

Mukul

Adobe Captivate Prime Team.

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Lilybiri

Legend

Just FYI: I deleted a double post.

Testing on SCORM Cloud is a good idea because it can be considered as a SCORM standard. If it is working on SCORM Cloud, you have to talk with the Prime team (there is a Captivate Prime forum).

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S

sarahs66341128Author

Participating Frequently

I uploaded it to SCORM cloud and the jeopardy game worked. I'll have to get in touch with the Prime team. Do you have the link to the correct forum?

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Lilybiri

Legend

I moved the complete thread to the Prime forum. Here is the link:

https://forums.adobe.com/thread/2496962?prevContainerType=14&prevContainerID=2267

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Erik Lord

Inspiring

What version of Captivate?

Published as SWF or HTML or both?

Does it work on SCORM Cloud:

https://cloud.scorm.com/

How does the start button 'not work'? Any error or just not clickable?

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S

sarahs66341128Author

Participating Frequently

I'm using Captivate 2017

I used the publish to adobe captivate prime feature. The output format is HTML5.

I have not used SCORM Cloud. This training is for my company so I have to make it work on captivate prime. Is there a major difference between prime and SCORM cloud that would help you diagnose the issue?

The arrow changes to the hand symbol when I hover over the start button. But when I click nothing happens.

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