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Matthew1991
Participant
July 9, 2020
Question

I can’t Logging on captivate prime

  • July 9, 2020
  • 1 reply
  • 198 views

So I built this account do you use captivate prime for a job training I have to do and I can't get into Captivate Prime I don't know what the issue is it's just not logging me in

    This topic has been closed for replies.

    1 reply

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    July 9, 2020

    Hi Matthew,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    Could you please share the below details with us to check the issue further:

    1. The error message you get while logging in to Prime. 

    2. The email address that you are using to log in to Prime.

    3. The Link/URL you are using to log in to Prime.

     

    We need these details to understand the issue and help you further. 

    In case you not comfortable sharing the details here, kindly contact us on the email below.

    captivateprimesupport@adobe.com

     

    Hope to hear from you soon.

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

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