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senloe
Participant
Apr 10, 2018 9:10 PM UTC
Question

I have Captivate Prime on my phone (Sam 8). How do I license it?

I have Captivate Prime on my phone (Sam 8). How do I license it? When it opens it asks for email. I use the email connected to my Adobe account and the application fails.  Any ideas?

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    7 replies

    nishaa70181657
    Participating Frequently
    Apr 12, 2018 1:15 PM UTC

    Hi,

    Are you using the trial account or the permanent account to use Captivate Prime app?

    Based on your response, I will be able to assist you.

    Also, you can reach out to me on nisarora@adobe.com for a detailed discussion.

    Best,

    Nisha Arora

    Territory Account Manager- Adobe Captivate Prime

    Contact number:- 4085361207 ( US)

    Email: nisarora@adobe.com

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    Lilybiri
    Lilybiri
    Legend
    Apr 10, 2018 9:13 PM UTC

    I will move your question to the Prime forum

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    nishaa70181657
    Participating Frequently
    Apr 12, 2018 1:16 PM UTC

    When I login, this forum reflects as Captivate Prime forum and not Captivate.

    Is there another forum on Prime?

    Best,

    Nisha

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    Lilybiri
    Lilybiri
    Legend
    Apr 12, 2018 1:28 PM UTC

    I have moved your question as promised, to the Captivate Prime forum. Do you want me to move it back to Captivate?

    The original question was posted in the Captivate forum, since it didn't talk about Captivate but about Prime I moved it immediately. Thought this would help you but apparently you didn't like it.

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