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S
senloe
Participant
April 10, 2018
Question

I have Captivate Prime on my phone (Sam 8). How do I license it?

  • April 10, 2018
  • 2 replies
  • 707 views

I have Captivate Prime on my phone (Sam 8). How do I license it? When it opens it asks for email. I use the email connected to my Adobe account and the application fails.  Any ideas?

    This topic has been closed for replies.

    2 replies

    N
    nishaa70181657
    Participating Frequently
    April 12, 2018

    Hi,

    Are you using the trial account or the permanent account to use Captivate Prime app?

    Based on your response, I will be able to assist you.

    Also, you can reach out to me on nisarora@adobe.com for a detailed discussion.

    Best,

    Nisha Arora

    Territory Account Manager- Adobe Captivate Prime

    Contact number:- 4085361207 ( US)

    Email: nisarora@adobe.com

    Lilybiri
    Lilybiri
    Legend
    April 10, 2018

    I will move your question to the Prime forum

    N
    nishaa70181657
    Participating Frequently
    April 12, 2018

    When I login, this forum reflects as Captivate Prime forum and not Captivate.

    Is there another forum on Prime?

    Best,

    Nisha

    Lilybiri
    Lilybiri
    Legend
    April 12, 2018

    I have moved your question as promised, to the Captivate Prime forum. Do you want me to move it back to Captivate?

    The original question was posted in the Captivate forum, since it didn't talk about Captivate but about Prime I moved it immediately. Thought this would help you but apparently you didn't like it.

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