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kerrys43498964
Participant
January 28, 2019
Question

If I deactivate a user do I still need to pay for them for the years contract?

  • January 28, 2019
  • 2 replies
  • 410 views

If I have 10 users registered and one learner finishes the course in a month and can be deactivated, can I assign another learner without having to pay for another learner? 

This topic has been closed for replies.

2 replies

julial52220469
Participant
February 7, 2019

Hi!

I just deleted some users, and therefore I was able to register other ones. So The license once paid, can be re-used if you delete somebody.

Regards

zweigle@clarix.com
Participating Frequently
January 28, 2019

License management is best discusses with a dedicated Captivate Prime solution provider.

They should be able to help you maximize the value of the solution based on your needs.

If you don't yet have a dedicated provider assisting you, please feel free to contact me directly.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign