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Harrell_t
Harrell_t
Inspiring
Feb 26, 2018 9:11 PM UTC
Question

Is it possible for my learners to print a paper certificate upon completion of a Prime course?

Hello all.

This question is for fellow Prime admins and/or the Prime development/support team.

I would like to know can my learners print a paper certificate upon completing a course in Adobe Captivate Prime?

If this is possible, how do I build this functionality as the admin?

Thanks,

Thomas H.

Master Electronics

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10 replies

Arunima_
Arunima_
Participant
Jul 7, 2021 6:54 PM UTC

Hi Harell,

Yes, the learners can print the certificates directly from the LMS.

Please follow the below steps-

A. Enable Badge on the learning object by below steps-
Login as Admin > Courses > Search the course > Instance > Enable Badge > Enroll learners

Once the learners have completed the learning object they would achieve badge from the LMS which can be tracked from the Badges section.
Login as learner > Badges > Download PDF > Print

Learners can print certificate as badge directly from the LMS.

Hope this helps !

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Adobe Employee
Debiprasad_Maharana
Adobe Employee
Jul 1, 2020 6:30 PM UTC

Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

We can help you create an HTML certificate for your account that will have the User's name, the Course/Learning Program/Certification name along with few other details that the user can download in PDF format and print it as well. 

 

When a user completes a Learning Object we can assign the same to the user in place of these badges and the user can download and print it. 

 

I would request you to contact us on the channels in the link below for that. 

https://helpx.adobe.com/in/contact/enterprise-support.other.html#captivate-prime.

 

Hope to hear from you soon.

 

Regards,
Debiprasad Maharana
Adobe Inc.

 

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Harrell_t
Harrell_tAuthor
Inspiring
Mar 12, 2018 3:56 PM UTC

3/12/2018

Thanks Walter.

We've got a manual work-around in place for the time being.

My content is not created from a Captivate object so I can't take advantage of the solution you offered.

Curious Walter, does Clarix offer free training for Prime admins?

Regards,

Thomas H.

Master Electronics

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zweigle@clarix.com
zweigle@clarix.com
Participating Frequently
Mar 12, 2018 4:37 PM UTC

You should be able to take advantage of Captivate Prime API's and JSON data in other types of content (not just Captivate).

And - Yes, Clarix does offer free Admin training to all of our clients.

Feel free to contact me directly: Walter Zweigle 585-899-5300 x156 Zweigle@clarix.com

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Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
zweigle@clarix.com
zweigle@clarix.com
Participating Frequently
Feb 26, 2018 9:29 PM UTC

Yes, each Badge has an associated downloadable/printable associated certificate.

So, by associating a badge with the certificate you also associate a printable certificate.

_____________________________________

Anyone can contact me directly for answers to questions about Captivate Prime and Adobe Connect.

Walter Zweigle (585)899-5300 x156 or Zweigle@clarix.com

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Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
Harrell_t
Harrell_tAuthor
Inspiring
Mar 8, 2018 2:39 PM UTC

Thanks, Walter.

I was finally able to complete my test on this, there was some issue of my course completion NOT registering in Prime.

Although I understand the workflow you explained, it doesn't solve what I was looking to accomplish (I want my learners to print a pre-formatted document as the certificate, that displays their name automatically, that I upload to Prime NOT the badge image that is used currently used).

Thanks for your help!

Regards,

Thomas H.

Master Electronics

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zweigle@clarix.com
zweigle@clarix.com
Participating Frequently
Mar 9, 2018 2:26 PM UTC

Thomas,

You probably know that a Captivate Project can pull a variable from itself to insert into a certificate.

That it is typically based on the user entering their name into a form at some point within the Project.

To accomplish what you are looking for, I think that Captivate Prime API's need to be embedded in a project 'module' to GET the current user name.

I'm not a programmer, but we do have developer resources if you would like to talk to one.

Feel free to contact me directly - Walter Zweigle 585-899-5300 x156 Zweigle@clarix.com

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Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
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