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georgep74631479
Participant
January 22, 2016
Question

Is there a way to edit an existing user in Captivate Prime?

  • January 22, 2016
  • 1 reply
  • 555 views

I have created a bunch of users and after the fact would like to change the profile information for reporting convenience.  It looks like changes to existing users is related to changing their role from learner to Author, etc, or deleting them.  What do you do to edit the name or profile fields?  What if you misspell someone's name? 

This topic has been closed for replies.

1 reply

Participating Frequently
January 22, 2016

Hi There,

Greetings..!

Have you added the user using CSV ? If yes then you can edit the profile and other fields in CSV and import the updated CSV again in PRIME and it should update the profile, name etc.

Regards,

Mayank

georgep74631479
Participant
January 22, 2016

I created them as single users, not with a CSV.  Am I out of luck then?

Inspiring
January 25, 2016

You can still add those users (added as single users) in the CSV and upload it. The names will be updated then.

The CSV must contain all the users that are present in your account.