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M
mlasley1979
Participant
October 22, 2020
Question

Issues with videos after publishing

  • October 22, 2020
  • 1 reply
  • 210 views

I have created a project within Captivate using a number of YouTube videos.  When I preview the project using the “HTML5 in Browser” option, the course runs as I would expect – videos automatically start, buttons are usable, etc.

I need to publish this course within Captivate Prime, so I have tried 2 methods:

1) Publishing directly to Prime

2) Publishing as an HTML5 to my computer

While both “publish” without issues, when I preview the content, the videos do not automatically play.  The slide timing is the same as video is supposed to be, but it does not play…

I am a beginner who is learning through trial-and-error and webinars, and it isn’t working..

This topic has been closed for replies.

1 reply

D
Adobe Employee
Debiprasad_Maharana
Adobe Employee
October 27, 2020

Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

Could you please share the published ZIP file with us so that we can test the issue at our end?

And secondly could you please share the Captivate version that you are using to generate the project?

 

Hope to hear from you soon.

 

Regards,
Debiprasad Maharana
Adobe Inc.

M
mlasley1979Author
Participant
November 2, 2020

Debiprasad,

 

I want to verify that you received the ZIP file I sent last week.  

 

I'm using Captivate 2019.

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