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February 9, 2022
Answered

Login via Firefox nicht möglich

  • February 9, 2022
  • 1 reply
  • 219 views

Hallo,

seid heute kann ich mich nicht mehr über Firefox einloggen. Es kommt immer die Meldung, dass das Passowrt falsch ist. Liegt es an der neuen Okta-Umgebung? In Chrome, Edge und über die CC Desktop-App geht es bisher problemlos.

 

    This topic has been closed for replies.
    Correct answer Debiprasad_Maharana

    Hi @AKK_ABG,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    Kindly try to clear the Firefox browser cache using the steps in the link below. I am sure this will solve the issue for you.

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

     

    Kindly let me know if any further assistance is required.
    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

    1 reply

    Debiprasad_MaharanaCorrect answer
    Adobe Employee
    February 10, 2022

    Hi @AKK_ABG,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    Kindly try to clear the Firefox browser cache using the steps in the link below. I am sure this will solve the issue for you.

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

     

    Kindly let me know if any further assistance is required.
    Hope to hear from you soon.

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.