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Paul Vineyard
Inspiring
Feb 8, 2016 4:34 PM UTC
Answered

New courses not showing up in the default catalog.

Hi. I am working to create a learning program for two recently created courses inside Prime. These courses are completely built, published, and have learners assigned to them. The default catalog will not display these courses. So, I created a new catalog, but the UI to create a new learning plan will not recognize either the new catalog, or the courses.

Does anyone know why this is, and what I can do?

Thanks,

Paul

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Paul Vineyard
Paul VineyardCorrect answer
Inspiring
Feb 8, 2016 11:22 PM UTC

The answer to this dilemma, was that I had set the "Enrollment Type" to these courses as "Manager Approval Required".

I found out that the only enrollment type that allows the addition to a learning program is the "Self Enrolled" option.

Thanks to Allen and the rest of Adobe's great support team for walking me through this!

5 replies

Paul Vineyard
Paul VineyardAuthorCorrect answer
Inspiring
Feb 8, 2016 11:22 PM UTC

The answer to this dilemma, was that I had set the "Enrollment Type" to these courses as "Manager Approval Required".

I found out that the only enrollment type that allows the addition to a learning program is the "Self Enrolled" option.

Thanks to Allen and the rest of Adobe's great support team for walking me through this!

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Allen_Partridge
Adobe Employee
Adobe Employee
Feb 8, 2016 11:42 PM UTC

yvw

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Allen_Partridge
Adobe Employee
Adobe Employee
Feb 8, 2016 4:47 PM UTC

Sure - sounds like the learners in question aren't assigned to the Catalog. (it's also possible that the catalog is not enabled.)

Go to the Admin Panel: Choose Catalog on the left.

You Want the Shown To Catalog to be assigned to 'All internal Users' in most cases, but you can customize this as desired. Click the Default Catalog Hyperlink (in blue) to configure (reconfigure) the catalog.

You can btw add more than one group to a given catalog.

If however the problem is that the catalog is 'Disabled' simply click the check box to the left of the disabled catalog, and choose enable from the top actions menu.

Remember to shower me with free points for the 'right answer' if I got it right.

--Allen

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Paul Vineyard
Inspiring
Feb 8, 2016 5:19 PM UTC

Thanks Allen!

I have verified your suggestions.

I have created the new catalog, found and added the two applicable courses, added all internal learners, all learners, all managers, and all admins as a precaution.

I have enabled the catalog.

However, when I create the learning program and navigate to add courses, the two courses still do not show upin the default catalog, which is supposed to show all learning objects, and there seems to be no option to select the newly created custom catalog. Therefore, I still can't seem to figure out how to get these courses to show up.

Do they need to be courses that have no assigned learners?

Thanks,

Paul

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Paul Vineyard
Inspiring
Feb 8, 2016 11:24 PM UTC

Lots of free points for the help!

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