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Stagprime2687219
Legend
August 28, 2018
Question

Prime Fluidic Player

  • August 28, 2018
  • 1 reply
  • 862 views

I have two comments regarding the fluidic player. I am curious to know how many have experienced these.

  1. Exiting the player can be a challenge. I recently received a phone call from one of the participants in a course who asked me how to close out of the content and go back to the course screen. I responded by stating that there should be an 'X' in the upper right corner to close the player. They said there is no 'X' there. Fortunately, this was an internal participant - so I went to their desk and had them show me and sure enough, there was no 'X' in the corner. We tried a different browser, same issue. To make the long story short, it turns out that when you have the table of contents open, the 'X' slides off the screen. So you must first close the table of contents then close the window. This is not a showstopper now that I am aware - I can tell folks what to do.

    I submit that the 'X' should properly float in the corner all the time.

  2. I have an issue where my content plays functions as expected when previewing but not after uploading to Prime. I have had two issues of the same nature. Both situations involved a button with complex actions using Javascript. The common link between the issues was using one of the two commands.

    window.parent.cpAPIInterface.gotoSlide(16);   or   window.cpCmndGotoSlide=16;
    Again, they worked fine in preview through Captivate and when published as HTML5 to a local server but the buttons failed when uploaded to prime. My solution was to separate the navigation from all of the other action behind the button which meant several hours of re-work.

Anyone else have thoughts on these items?

This topic has been closed for replies.

1 reply

Inspiring
August 28, 2018

Hello Greg,

Thanks for raising your observations and detailed explanation.

We will look into the first issue and work on improving this experience for the learners.

I could not reproduce your second issue about javascript not working within Prime. Is it possible for you to share any of your sample content (preferably .cptx project) so that we can try it out and investigate further.

Regards

Mukul

Captivate Prime Team.

Stagprime2687219
Legend
August 28, 2018

Thank you.

Is there an email address I can use to send the file?

I am not seeing a way to attach it here.

Inspiring
August 28, 2018

Hello,

I have sent you a private message with my contact details.

Regards

Mukul