Reactivate User
I've just read in this forum that we can't delete a user and then later, add that user back to the system again. This causes a problem for us because we occasionally see an employee leave, for what they think will be a better job, and then return. When that happens, I will need to re-activate his or her account so they can resume their training program.
To learn that a user record is not fully removed but can't be reactivated, is concerning. I can understand why a student record can't be totally deactivated; I imagine it is because of relationships built while the record is active, that would be harmed when the record is deleted.
However, I can't understand the logic of not allowing the record to be reactivated. We've not purchased a subscription to Captivate Prime yet, but are (or maybe were) planning to do so very soon.
Does anyone else see this as a problem?
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